Terms of Service

Terms and conditions for using the Afripact Educational Staff Incident Management System

Last updated: June 9, 2026

Service Description
Understanding what Afripact provides and how it works

Afripact is an Educational Staff Incident Management System designed to help educational institutions manage, track, and resolve incidents involving staff members. Our platform provides:

  • Incident reporting and case management tools
  • User and organization management capabilities
  • Analytics and reporting features
  • Communication and notification systems
  • Evidence management and secure file storage
User Responsibilities
Your obligations when using the Afripact platform

Accurate Information

Provide truthful, accurate, and complete information in all reports and communications

Account Security

Maintain the confidentiality of your login credentials and report unauthorized access

Legal Compliance

Use the platform in compliance with applicable laws, regulations, and institutional policies

Professional Conduct

Maintain professional standards in all interactions and communications on the platform

Prohibited Activities
Activities that are not permitted on the Afripact platform

Strictly Prohibited

  • Submitting false, misleading, or fraudulent incident reports
  • Accessing or attempting to access unauthorized areas or data
  • Sharing login credentials or allowing unauthorized access to your account
  • Using the platform for harassment, discrimination, or intimidation
  • Attempting to disrupt, damage, or compromise system security
Service Availability
Understanding service uptime, maintenance, and limitations

Service Uptime

We strive to maintain 99.9% uptime, but cannot guarantee uninterrupted service due to maintenance, updates, or unforeseen technical issues.

Scheduled Maintenance

We may perform scheduled maintenance with advance notice. Emergency maintenance may occur without prior notification.

Data Backup

While we maintain regular backups, users are encouraged to keep copies of important documents and evidence files.

Limitation of Liability
Understanding the limits of our responsibility and liability
Account Termination
Conditions under which accounts may be suspended or terminated

Violation of Terms

Accounts may be suspended or terminated for violations of these terms, including prohibited activities or misuse of the platform.

Institutional Changes

Access may be revoked when users leave their institution or change roles that no longer require platform access.

Data Retention

Upon account termination, personal data will be handled according to our Privacy Policy and applicable data retention requirements.